Microsoft Dynamics CRM

Dynamic is an understatement. Microsoft Dynamics CRM is phenomenal!

Microsoft Dynamics CRM 4.0 from NuOz offers a flexible on-demand solution to drive improved customer communication and sales. Far from the one-size fits all solution offered by some, the NuOz Dynamics CRM solution can be tailored to most customers’ and industries’ needs.

Our offering provides the following features:

• A single user or thousands of users can be accommodated
• NuOz offers CRM clients for both Microsoft Outlook and web browser
• NuOz integrates CRM with high-value messaging offerings, including:
• Mail sent to and from the CRM system can be included in the Hosted Archive and/or Hosted Encryption
• CRM email and contacts are accessible from mobile devices
• NuOz permits customization of the CRM instance
• 5GB of data storage is included for your company

Our NuOz customers enjoy significant benefits from adopting Microsoft Dynamics CRM. If you are using Microsoft Office or Microsoft Outlook, you can easily add CRM capabilities. Because it was designed to integrate directly with Office programs, you can gain a powerful CRM solution using familiar tools. Using the powerful Outlook client, users can access a variety of sales, marketing, and customer service modules to make sales decisions, market products, solve problems, and get strategic views of the business.

See a demo in action here.

Microsoft Office Communications Server (OCS)

Office Communicator 2007 provides presence awareness, allowing you to quickly find the people you need and determine the best way to reach them. All users’ presence state (availability) is set automatically based on their Outlook calendar, computer activity, and (optionally) whether the user is on a call. You can choose to set your presence state manually, add a custom note, and customize your current location. The access level functionality lets you control the information that others see, such as your mobile phone number or Outlook calendar information.

Our NuOz OCS customers enjoy the following features:

• Seamless integration with the familiar Microsoft Office applications you use every day
• Start a conversation from within an open application without having to switch to a different program or method of communication.
• View presence information and initiate real-time communication from within the message-all without the need to switch applications or search for a colleague.
• Secure instant messaging (IM), PC-to-PC audio and video calling, live meetings and desktop sharing
• Extended options to telephony integration, as well as inclusion of external parties in desktop sharing sessions and meetings

Our NuOz customers enjoy significant benefits from Microsoft OCS. For example, users can find and communicate with the right person, right now, from their preferred applications (like Microsoft Office Outlook). Our users also benefit from streamlined communications, including software-powered VoIP, web conferencing and enterprise instant messaging, without requiring any capital investment, expensive infrastructure or network upgrades.

Review pricing for NuOz Microsoft OCS here.