Support

Prompt customer service is one of our top priorities – We’ll dispatch a technician to your location within three hours (but will try our best to get there in two!)

Fast and Efficient Service Dispatch

Commercial Office Systems (COS) a member of the NuOz family of companies, is an authorized sales and service center for HP, Copystar, Kyocera & Fellowes. We also service all brands of printers and many copier products from Xerox, Ricoh and Sharp. We can fix just about everything from paper shredders and fax machines to large-multifunctional networking devices.

Our service department provides fast and efficient coverage spanning the Puget Sound region. We’ll respond to your needs by dispatching a fully-trained, certified technician to assist you within three hours after you contact us. Supplies ordered by 4:00 pm will be shipped out to you the same day.

Eco-Friendly Assistance

COS can even help you transition toward more responsible recycling. We’ll steer you towards greener end-of-use hardware and cartridge disposal, equipment donation and disassembly for refurbishing and re-manufacturing with our recycling partners. Contact us for more information on our Managed Print Services as well as recycled paper products and supplies.

We service and provide supplies for the following equipment:

Multifuctional All-In-One Machines

Scanners

Copiers

Fax Machines

Printers

Laminators

Plotters

Wide Format

Shredders

 

   

Having an unfortunate issue? Call our Support Desk at 425-883-1569 for prompt service or login to your account online. You can e-mail non-urgent, general customer service questions or comments to support@cos-wa.com.

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